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Mark, This is the clearest and most straightforward explanation of these issues and tools I have come across.

I am busily trying to educate myself on how our Organization (a Homeowners Association) can use AI to make access to information easier for our Board and for our Members. Initially we will deploy a chat service trained on our website contents and key documentation to make our mostly elderly members more successful in finding information and guidance that they want, but I want to expand that to provide insight into the decades of records we have accrued since 1990.

Many thanks and look for ward to more from You!

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